TLT-Turbo GmbH is closely
monitoring developments around the spread of coronavirus (COVID-19), and our
priority remains the safety of our employees and our clients. Importantly, our
employees remain dedicated to ensuring we deliver on our commitment to our
clients amid these challenging times.
TLT-Turbo, Global Co-Managing Director, Rainer Redinger: “TLT-Turbo
is closely monitoring developments around the spread of Coronavirus (COVID-19).
As a company with a global footprint, our priority remains the safety of our
employees and our clients. Importantly, we remain dedicated to ensuring that we
deliver on our commitment to our clients amid these challenging times. TLT-Turbo
is taking our response to the developing Coronavirus outbreak seriously and we
have put measures in place to ensure ongoing production and remote assistance
for clients. Ensuring that TLT-Turbo is operationally resilient is of paramount
importance to our clients and organization. As the number of Coronavirus cases
continues to climb, we are taking steps to ensure that we are, in fact,
resilient.”
Specific arrangements for each of
TLT-Turbo’s 15 offices located worldwide will be based on local legislation and
government responses but plans are in place to ensure our operational
continuity.
Thanks to intensive and
coordinated efforts, the COVID-19 situation in China is improving with the
number of confirmed cases decreasing from last month. TLT-Turbo has received
reports from our office in Sichuan stating that as of 25 March 2020 no
TLT-Turbo employees in the region have been infected with the Coronavirus and
that they are now once again operational. Stringent hygiene and prevention
protocols are in place for all employees and while sales discussions are still
limited to electronic platforms, these developments are encouraging.
Currently, TLT-Turbo
manufacturing facilities in the USA, Korea and Germany are also operational. The
staff present at these sites have been provided with personal protective
equipment (PPE) as advised by global health organizations and all recommended
hygiene measures are in place. The number of staff on site has been reduced
where required along with the number of suppliers and external persons allowed
on site. All suppliers are required to comply with TLT-Turbo’s prevention protocols
on arrival.
The closures affecting manufacturing
and delivery currently include TLT-Turbo Africa and TLT-Turbo India who are
subject to government mandated national shutdowns – although this only for a
period of 21 days. For sales offices and smaller branches, TLT-Turbo has implemented
remote working arrangements to ensure that administrational, sales and
consulting processes continue as normal.
Additional measures taken by
TLT-Turbo to protect the health and safety of our staff include cancelling all work-related
travel, restricting client and internal meetings to electronic platforms, and
complying with client hygiene and prevention protocols if and where field
services are conducted.
TLT-Turbo Global Co-Managing
Director, Xiongfei Zhao: “As your trusted ventilation partner, we are taking
every necessary step to continue to provide the high-quality service and
stability you rely on, while safeguarding the health and wellbeing of our
employees and our clients. We have and will continue to take prudent,
precautionary actions that allow us to provide the excellent support you have
come to expect from us – including a focus on leveraging electronic platforms
as far as possible, and flexibility to accommodate client needs and ensuring we
proactively engage with you to gather real-time feedback. Importantly, TLT-Turbo
remains as fully functional as this global crisis allows and we are prepared to
provide continuity of service as the environment around us evolves. We take tremendous
pride in being trusted suppliers to your business and will do everything in our
power to deliver on that promise. Accordingly, we encourage you to contact your
client service teams who are ready to offer assistance in any meaningful way
possible and answer any further questions.”
TLT-Turbo will continue to
monitor this evolving situation in each of our regions of operation and will
ensure swift and decisive responses as the situation changes.
Mr. Wan extends his gratitude to
the agencies, organizations and professionals who have provided guidance to the
company during this challenging period. “In our 145-year history TLT-Turbo has
overcome numerous challenges to our business and survived global events that
have threatened the livelihood of our employees. We have overcome these and
emerged stronger. In the crisis we face today we will take every possible
measure to ensure our continuity and to safeguard the wellbeing of our team
along with our clients’ operations. Although this may be a time of business as
‘un-usual’ we remain agile in our delivery of ventilation solutions.”
We encourage concerned clients and suppliers to reach out their TLT-Turbo representatives in the various regions. Locate your nearest point of contact here.